During these uncertain economic times, we know that camping with family and friends is still the most affordable vacation a family can take.
Most of us need an escape and a break from the hectic pace of life t today.
And now more than ever, we need to spend our money wisely.
As consumers, one factor that we all need to consider is the stability and tenure of the companies with whom we do business.
As we have already seen, , many retailers will stumble; some will fall.
For that reason, I personally want to explain Camping World’s unique position and what it means to you, our customer.
Since 1966, Camping World has worked to become the leader in the camping and outdoor recreational marketplace.
We have spent many years positioning not only our products but the ways in which they are offered.
Today, we operate over 75 stores nationwide, a national call center to provide outstanding customer support and the most comprehensive RVing and camping website on the Internet, CampingWorld.com.
Over the last few years, we have also added several new store locations for the convenience of our customers, allowing us to expand our service and repair network.
We also entered both the RV Sales and RV Rental businesses.
This expansion helped Camping World become a more comprehensive one-stop shopping headquarters to take care of all of your RVing, camping and outdoor needs.
Thanks to your patronage and loyalty, we are now the leader in all of our RV-, camping- and outdoor-related businesses.
As the marketplace continued to change, we recognized the need to slow our growth and focus on our core business and customer.
To protect our customers and our employees, our management team has prepared Camping World to withstand tough times.
Today and over the next several years, our growth plans will be largely internally-focused, and will be fueled by improving our customer service, enhanced training of our team members and customers, and our continuing and expanding commitment to service after the sale.
For those of you who have not purchased from us in the past, you have my assurance that our service to you will be second to none.
We want to earn your loyalty not with a sale but with an open-arm policy of ensuring that your camping and outdoor needs are being met and your concerns addressed.
When shopping in times like these, you need to be certain that the retailer will have competitive prices and will be around to provide you with years of after-the-sale support.
We know that you expect guarantees, warranties and promises of lifetime support to be kept when you purchase with us.
I have positioned our company to deliver without compromise on all of these important elements.
Camping World has been around for over 40 years.
You can count on us to be around for the next 40 years to serve you as we have served millions of customers since 1966.
Purchasing from Camping World today means more than just choosing a company that will help you use and enjoy your RV and accessories now and in the future.
It also means that you are part of a culture that will continue to strive to be better citizens.
We are refocusing our priorities on what matters most: on improving not only our internal culture but the world around us, by spending both our time and resources on important societal needs.
This culture will be largely rooted in the principle of "care for one another".
We believe that as a market leader, we can influence and lead by example.
I hope that you'll give Camping World a chance to reach and exceed your expectations.
I thank you for your time and, most importantly, for choosing Camping World for all your RV, camping and outdoor needs.
Sincerely,
Marcus Lemonis
President & CEO
Camping World
"For the past 19 years, Camping World has allowed me the opportunity to work for a progressive, growing company focused on helping our customers enjoy
the RV lifestyle."
- Tamara Ward
Chief Marketing Officer
"For over 20 years it's been an overwhelming experience to watch the President's Club expand to over 800,000 active members who enjoy huge savings on the products and services that make RVing fun
and easy."
- Mike Siemens
Executive Director, President's Club
